NOTE 1: If
you are working on any computer other than your own (at school,
the public library, or even a friend's house!), please ASK
PERMISSION before downloading and installing anything!
NOTE
2: Always go for the FREE version of a
plugin such as QuickTime or RealPlayer, and install with
a minimum of checked boxes--who
needs all that spam email, anyway?
NOTE
3:
All of these procedures
will need to be followed for EACH computer on which
you
access your course! |
BEGIN
TESTING by
accessing the following two links. These
test for browser compatibility and settings, as well as
a number of plugins. The results will advise you to download and install any plugins that you may be missing.
Web Browsers
NOTE: Internet Explorer 9 is NOT recommended!!
- For Macintosh computers , BOTH Firefox AND Safari are recommended.
The VLC Media Player is available for both Mac and PC. This requires a download and installation, and works on many different media formats. Be sure to test your computer on both Teacher Tube and Learn 360 to make sure things are working well!
Enable Cookies
Many of the interactive parts of courses require cookies to be enabled.
Pop-ups
A pop-up is
a small window that suddenly
appears
("pops up") in the foreground of your screen when you are surfing
the Internet. Many people install little programs called popup blockers
to prevent annoying popup ads. Popup blockers, while nice for
general web surfing, often prevent student
access
to interactive
multimedia
course
content.
Use the following link to help disable your computer's pop-up blockers:
If you need help with controlling pop-ups, try this Anti-Pop-up Page - be sure to scroll down!
NOTE:
If you have followed all the instructions above and you are still experiencing
difficulty accessing course content, please call our Help Desk at 1-866-858-6730, 7:30 a.m. to 4:30 p.m. Monday through Friday.
