NOTE 1: If
you are working on any computer other than your own (at school,
the public library, or even a friend's house!), please ASK
PERMISSION before downloading and installing anything!
NOTE
2: Always go for the FREE version of a
plugin such as QuickTime or RealPlayer, and install with
a minimum of checked boxes--who
needs all that spam email, anyway?
NOTE
3:
All of these procedures
will need to be followed for EACH computer on which
you
access your course! |
BEGIN
TESTING by
accessing the following link. These
test for browser compatibility and settings, as well as
a number of plugins. Then
follow
any
instructions
provided:
| Browser System Check |
NOTE: This will open a new browser window. Click on the "Check your computer's settings" link at the bottom of the page, this will check for compatibility with Pearson/Prentice Hall online. |
Web Browsers
Go to the NPR's
Download Audio Players page www.npr.org/audiohelp/hourlynews.html.
Click on Listen
with Real Player
Make
sure you’re
speakers are turned on and your volume is turned up. Do you hear
anything? If not, click on the appropriate player for your
machine in
the Download a Free Player links.
Pop-ups
A pop-up is
a small window that suddenly
appears
("pops up") in the foreground of your screen when you are surfing
the Internet. Many people install little programs called popup blockers
to prevent annoying popup ads. Popup blockers, while nice for
general web surfing, often prevent student
access
to interactive
multimedia
course
content.
Use the following link to help disable your computer's pop-up blockers:
If you need help with controlling pop-ups, try this Anti-Pop-up Page - be sure to scroll down!
If you have followed all the instructions above and you are still experiencing
difficulty accessing course content, please call our Help Desk
at 1-866-858-6730, 7 a.m. to 4 p.m. Monday through Friday.
